Shipping policy

Shipping Policy

We can’t wait for your Casa Bambini pieces to make their way to you.

Order Processing

Orders are carefully packed and dispatched within 1–3 business days.

During launches, sales and peak periods, please allow a little extra time for your order to be prepared.

Once your order has been dispatched, you’ll receive a shipping confirmation email with tracking details.

Australian Shipping

We offer tracked shipping Australia-wide.

Estimated delivery times are provided by the shipping carrier and may vary depending on your location and periods of high demand.

Express Shipping

Express shipping is available at checkout.

Please note that selecting express shipping speeds up the delivery service once dispatched and does not change our standard order processing time.

Shipping Delays

Once your parcel has been handed over to the shipping carrier, delivery times are outside of Casa Bambini’s control.

If your parcel is significantly delayed, please contact us and we’ll do our best to assist you.

Incorrect Shipping Details

Please ensure your shipping address is correct before completing your order.

If you notice an error, please contact us as soon as possible. We’ll do our best to update your details before dispatch, however we cannot guarantee changes once an order has been processed or shipped.

Lost or Damaged Parcels

If your parcel arrives damaged or appears to be lost in transit, please contact us at hello@casa-bambini.com.au with your order number so we can assist with the next steps.

Please note: Shipping timeframes are estimates and may be affected by carrier delays, public holidays and peak periods.